Contents
  • 1.About Our Service
  • 2.Eligibility
  • 3.What We Provide
  • 4.Customer Responsibilities
  • 5.Ordering and Payment
  • 6.Delivery
  • 7.Refund Policy
  • 8.Acceptable Use
  • 9.Privacy and Data
  • 10.Limitation of Liability
  • 11.Changes to These Terms
  • 12.Contact

1. About Our Service

This website (getutilitybill.com) provides a legitimate utility bill consulting and registration service. We assist individuals and businesses in obtaining real utility accounts registered in their name at real US addresses, through recognized utility providers including but not limited to Verizon, AT&T, Xfinity, Con Edison, and PG&E.

By accessing or using this website and placing an order, you agree to be bound by these Terms and Conditions in full. If you do not agree with any part of these terms, you must not use our service.

2. Eligibility

You must be at least 18 years of age to use this service. By placing an order, you confirm that you are 18 or older and that you have the legal capacity to enter into a binding agreement. Our service is available to both US residents and non-residents, including foreign nationals, expatriates, visa holders, and international business owners.

3. What We Provide

We register a real utility account with a recognized US provider at a real US address, in the name provided by the customer at the time of ordering. The resulting utility statement is issued directly by the provider and delivered to the customer via email in the format selected at checkout — photo, PDF, or both.

We provide real utility accounts registered with real providers. We do not create, edit, or fabricate documents of any kind. The bill you receive is issued by the utility provider itself — not generated, templated, or modified by us.

4. Customer Responsibilities

By placing an order, you confirm that:

— The name you provide for registration is your real legal name or the legal name of your registered business entity.
— You will use the utility bill only for lawful purposes, including but not limited to legitimate KYC verification, bank account opening, and proof of address submission.
— You will not use the bill to misrepresent your identity, commit fraud, or engage in any activity that violates applicable laws or regulations.
— The information you provide during checkout is accurate and complete.

We reserve the right to cancel any order if we have reasonable grounds to believe the information provided is false or that the service is being used for unlawful purposes.

5. Ordering and Payment

All orders are placed through our website. Prices are displayed in US dollars and are subject to change at any time. The price applicable to your order is the price displayed at the time of checkout.

Payment is required in full before order processing begins. We accept major credit cards and other payment methods as displayed at checkout. All transactions are processed securely through our payment provider — we do not store your card details.

6. Delivery

We aim to deliver all completed utility bills within 24 hours of order confirmation. Delivery times may vary depending on the provider and state selected. Telecom providers typically deliver within 12–24 hours. Electric and gas providers may take up to 48 hours in some cases.

All files are delivered digitally to the email address provided at checkout. We are not responsible for delivery failures caused by an incorrect email address provided by the customer.

Orders placed on weekends or public holidays may experience slight delays due to provider processing times. We will notify you proactively if any delay is expected.

7. Refund Policy

We offer a full refund in the following circumstances:

— We are unable to complete your order for any reason within 72 hours of payment.
— The utility bill delivered contains an error caused by our team that cannot be corrected.
— The order was duplicated due to a technical error on our platform.

Refunds are not available in the following circumstances:

— The utility bill was rejected by a third party due to that party’s specific internal policies unrelated to the document’s authenticity.
— The customer provided incorrect personal information at the time of ordering.
— The order has already been completed and the files delivered to the correct email address.

Refund requests must be submitted within 7 days of the order date by contacting us directly.

8. Acceptable Use

You agree to use this service only for lawful purposes. You must not use our service or the documents delivered to:

— Impersonate another person or misrepresent your identity to any institution.
— Engage in financial fraud, money laundering, or any other criminal activity.
— Circumvent legally required identity verification processes in a deceptive manner.
— Violate any applicable federal, state, or local law or regulation.

Our service is designed to help people who have a legitimate need for proof of address — expats, new residents, LLC owners, and others who cannot obtain a utility bill through conventional means. Any misuse of our service is solely the responsibility of the customer.

9. Privacy and Data

We collect only the information necessary to process your order — your name, email address, preferred state, and preferred provider. We do not sell, share, or disclose your personal information to third parties except as required to process your order or comply with applicable law.

For full details on how we collect, store, and use your data, please refer to our Privacy Policy.

10. Limitation of Liability

To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our service, including but not limited to loss of business, rejection by a third-party institution, or reliance on the delivered documents.

Our total liability in connection with any order shall not exceed the amount paid by the customer for that specific order.

We make no guarantee that the utility bill will be accepted by any specific bank, exchange, platform, or government agency. Acceptance decisions are made solely by those institutions based on their own internal policies.

11. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Your continued use of the service after any changes constitutes your acceptance of the revised terms. We recommend reviewing this page periodically.

12. Contact

If you have any questions about these Terms and Conditions or need to submit a refund request, please contact us through the contact form on our website or via the email address listed on our contact page. We aim to respond to all inquiries within 24 hours.

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